What Does Comm Error Mean On A Credit Card Machine?

What does host declined mean on a credit card?

“Transaction declined” means that, for whatever reason, your creditor is declining the purchase.

Often, this is due to being over the credit limit or not having enough funds for the transaction, but it could also be a card hold for security reasons..

Why is my credit card machine not printing?

No Print being displayed on the till roll – If the card machine till roll has no print facility, the till roll is in the wrong way. Simply remove the existing till roll from the card unit and turn it around and re-print. The paper should always be coming up from the lever. The roll will then display the thermal ink.

How do I restart my Verifone credit card machine?

Power cycle the device:Remove battery from the back and then replace.Press and hold the green Enter key to restart the terminal.

How do I unlock my Verifone Vx520?

Steps to Unlock the Vx 520:Push the eight button again.Enter the password, which is one, alpha, alpha, six, six, eight, three, one, and enter.Select ‘no’ to unlock. That will unlock the keyboard, and processing transactions can continue.

What can you do if a credit card company is declined?

A better solution is to ask the customer to call their card issuer (typically via a toll-free number found on the back of their card) to look into the potential problem. Then you can attempt the transaction again once it’s been preapproved.

Why would a bank declined a transaction?

Declined (Card declined by issuer – contact card issuer to determine reason.) This generally occurs for one of two reasons: The customer’s credit card issuing bank did not approve the transaction. This could be for insufficient funds, frozen account status, invalid credit card number or expiration date, etc.

How do you troubleshoot a credit card machine?

Fix Credit Card Terminal IssuesDisconnect the power cable to the terminal and router.Unplug the CAT 5 cables connecting the equipment.Wait approximately 30 seconds. Reconnect the cables and the power on the devices from the wall to the terminal.Allow 60 seconds for the terminal application to reboot and establish a connection with the router.

How do you reset a card swipe machine?

How to reset your credit card machine / card terminalOn each terminal, press the MENU button twice and select F3 for SUPERVISOR.Enter the password (normally 123456) and press ENTER. Then select F2 for PASSWORD and F2 again for MAC RESET.Once you select the acquirer, the terminal will print out a report showing that the MAC has been reset.More items…•

How do you reset a Verifone Vx520?

On initial screen (reboot screen) hold ENTER and 7 together until you get “TERMINAL MGR ENTRY” Screen. You may have to try it more than one time. 37. The terminal will automatically restart after the download completes.

What is the password for Verifone Vx520?

Enter the password. If your are using the default password, it is 1 alpha alpha 66831. 4. Press the More button twice.

How do you fix bank declined transactions?

To resolve a declined payment, you’ll need to figure out why the payment was declined. Usually this involves contacting your bank or credit card company to fix the issue….Figure out the reason for the decline. … Contact your credit card company or bank. … Get your ads running again. … Figure out the reason for the decline.More items…

How do I fix Verifone vx520 error?

Troubleshoot phone line-connected VX 520 terminalsUnplug the phone cord from the terminal.Unplug the power cord from the terminal.Wait for 30 seconds.Plug in the power cord.Wait until the Commserver screen appears.Plug in the phone line.Try again to process a transaction.